Return Policy

We accept returns within 7 days of purchase for most products, subject to the following conditions:

• Product must be in original, unused condition

• All original packaging, accessories, and documentation must be included

• Product must not show signs of use or damage

• Original purchase receipt or invoice must be provided

• Serial numbers must match the purchase record

Non-Returnable Items

The following items cannot be returned:

• Software and digital products once opened

• Products with broken seals or tampered packaging

• Customized or special order items

• Items marked as "Final Sale" or "Non-Returnable"

• Accessories without original packaging

Refund Process

Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

• Refunds will be issued to the original payment method

• A 10% restocking fee may apply on certain items

• Shipping charges are non-refundable

Exchange Policy

We accept exchanges for defective or damaged products within 7 days of purchase.

• Exchanges are subject to product availability

• Defective items will be replaced with the same model

• If the same model is unavailable, we will offer a refund or store credit

Warranty Claims

Products under manufacturer warranty should be directed to the manufacturer's service center. We will assist you with warranty claim processes.

How to Return an Item

To initiate a return:

1. Contact us within 7 days of purchase

2. Provide your order number and reason for return

3. Bring the item to our store with all accessories and original packaging

4. Our team will inspect the item and process your return

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately:

• Report the issue within 24 hours of delivery

• Provide photos of the damage

• We will arrange for replacement or refund at no additional cost

Contact Us

For returns, refunds, or exchanges, please contact us:

Email: techzone.dlh@gmail.com

Phone: 9873184522 / 9217473955

Visit: Nehru Place, New Delhi – 110019

Business Hours: Monday - Saturday, 10:00 AM - 8:00 PM